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How to make a difference. Harvey Mackay, author of How To Swim With The Sharks Without Being Eaten Alive tells a wonderful story about a taxi driver which demonstrates Moments Of Truth perfectly… Harvey was waiting in line for a ride at the airport. When a cab pulled up, the first thing Harvey noticed was
Read MorePosted on March 23, 2018 | by Steve Price This month we’re focussing on customers, clients or patients. And more importantly, why we need to make them feel ‘LOVED’! On average, and for a variety of reasons, most businesses will lose between 10% and 20% of their existing customers each and every year. Customers come
Read MorePosted on June 11, 2018 | by Steve Price Marketing. It’s all about getting as many eyes on your business as you possibly can. Are you covering all of your bases? • Website … check! • Social media … check! • Advert in the paper … check! How about networking? • Errrmmmm … Okay, so
Read MorePosted on June 15, 2018 | by Steve Price Stress is a horrible emotion. Nobody likes to be around anyone who’s stressed, and nobody likes to be stressed. Yet we all experience it, all the time. And it’s like there’s no way of dealing with it because it just keeps turning up unexpectedly. So firstly,
Read MorePosted on July 10, 2018 | by Steve Price If you run a search on Amazon.co.uk for books that claim to help entrepreneurs to run their business, it’ll come up with well over 50,000 titles. Yet, in my opinion, The E-myth is the absolute crème de la crème of reading matter. So much so that
Read MorePosted on September 7, 2018 | by Steve Price HMRC is getting fancy and is hell-bent on being one of the most digitally advanced tax administrations in the world. No more tax returns. Less paperwork. No unexpected tax bills. Well, that’s what all the marketing blurb says anyway. But what’s the ‘real deal’ behind the
Read MorePosted on September 25, 2018 | by Steve Price What do a photographer, a quantity surveyor and an electrician all have in common? Well, it’s highly likely that as small business owners, they each started up in business to serve their clients doing something that they absolutely loved. Not to spend countless hours every month
Read MorePosted on November 26, 2018 | by Steve Price Are Business Plans Still Worth The Time & Effort? While a robust business plan is considered essential in any business, sadly not every entrepreneur sees the need for one. We regularly come across business owners who haven’t got a business plan. Some are complacent, assuming that
Read MorePosted on March 7, 2019 | by Steve Price Owning a business is hard work. And despite how successful a business is, not one single person has all the answers. More challenging still, is knowing when it’s the right time to look for external support and ultimately where to find it. How often do you
Read More“If you want to be wealthy, if you want to be successful in business terms, there is only one way…..add more value to other people’s lives than anyone else is adding” Tony Robbins – The World’s Number One Success Coach. If you haven’t come across Tony’s work, then I’d urge you to check him out, he’s
Read MoreHow easy do you make it for a new client to start doing business with you? Developing any new relationship is difficult, but once that relationship is established, then given your delivering great value, great service and the outcome your clients expect, they’re going to keep coming back for more, aren’t they? So really it’s about getting
Read MoreHopefully you’ve given some thought to the three questions I asked in my last blog? Remember there are only three ways to grow your business, and provided you focus on each one with purpose and with persistence, you will see significant growth. As an example let’s have a look at a fictional Beauty Salon. It’s well run,
Read MoreGive most business owners a magic wand and they’d wish for three things. Firstly, they’d want more clients, secondly, they’d want to make more profit and thirdly they’d want more cash in their bank accounts. In other words, GROWTH! But where to start to achieve sustainable growth? It’s quite a daunting prospect for most businesses
Read MoreAs opposed to Complicated Stuff That Doesn’t! Making more profit doesn’t have to be complicated. It’s about getting the basics right and above all it’s about taking action, because ultimately if you don’t “just do it” who will? So we’re going to focus on the stuff that works, that’s affordable, and what you can do
Read MoreDo you know the easiest and quickest way to increase your annual profits by between 25 -95%? Read on, but before I let you into the secret, here’s some recent research: Firstly, if you improve your client retention by just 5%, your profits can increase by between 25-95%. The average business loses 50% of
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